TERMS & CONDITIONS 

Party Octopus Party Octopus Terms & Conditions of Service  Terms and Conditions are the standard conditions by which Party Octopus (the “Supplier”) agrees with the Client (the “Client”) to supply the Service specified in this Agreement. These Terms and Conditions constitute the whole Agreement and the confirmation e-mail (the “Agreement”) between the Client and Supplier. This Agreement supersedes all prior Agreements. These Terms and Conditions can only be varied if expressed in writing by the Supplier.  

Part 1.

1. DEFINITIONS

In these Terms and Conditions, the words below will bear the meaning indicated.  

Agreement: Terms and Conditions and the confirmation e-mail

Service: Supply of the photo booth hire at the Event outlined in the confirmation e-mail Booking: Fee agreed in the confirmation e-mail for the Service.

Event: date, location and hire period specified in the confirmation e-mail  

2. CONFIRMATION 

Once the non-refundable booking fee of £100 has been received and the confirmation e-mail has been issued to the Client, this Agreement will be binding.

All details on the confirmation email will be accepted by the Supplier as correct including spelling, venue details and contact information, unless the Client notifies the Supplier otherwise in writing.  

3. CLIENT OBLIGATIONS 

The Client must provide a solid flat empty cubic space of 4m (L) x 4m (W) x 2.5m (H) and access to a 240V mains socket within 6 feet. If the photobooth is to be located in the middle of an open area, extension leads may be required. The Client agrees to supply the extension leads and tape to the floor. The Supplier accepts no responsibility for accidents.   

The Client must provide the Supplier access to the venue at least 1 hour prior to the photo booth hire start time.  

The 360 Photo booth requires an internet connection for operating, which shall be the Client’s responsibility to provide. The speed of connection will be dependent upon the service provider, and the Supplier cannot be held liable for any delays in connection or connection failures.  

If the Supplier’s performance of any of its obligations under the Agreement is prevented or delayed by an act or omission by the Client, the Client shall reimburse the Supplier for any costs or losses.  sustained or incurred by the Supplier, arising directly or indirectly from the act or omission by the Client.  

4. SUPPLIER OBLIGATIONS 

The Supplier will provide the Service.  If the Supplier cannot honour the Agreement, the Client is due a full refund including deposit and subsequent claims for incidental damages will not be accepted.  

5. PAYMENT 

The full balance of the Booking Fee must be received by the Supplier 28 days prior to the Event, unless agreed otherwise by the Supplier.  In the event of any or all of the Booking Fee not being received by the Supplier 28 days prior to the Event, the Supplier shall be entitled to treat non-payment as a cancellation and no refund will be payable, unless agreed otherwise by the Supplier.  

6. CANCELLATION 

All deposits are non-refundable. 
Cancellations must be made in writing to the Supplier. 
If the Client cancels 28 days prior to the Event, the full Booking Fee will be refunded less the deposit amount. 
If the Client cancels within 28 days of the Event, the full Booking Fee will be due.  Claims for refunds will not be accepted.  

7. GENERAL 

The photo booth attendant reserves the right to refuse guests use of equipment if they feel they are too unruly, disruptive or drunk. 

The photo booth attendant will not tolerate violent, aggressive, or abusive behaviour under any circumstances.

He/she reserves the right to terminate the Service at any time if they feel their personal safety is at risk or the equipment supplied is in danger of getting damaged or has been damaged due to unruly behaviour by the Client or their guests. No refund will be provided. 

The equipment supplied always remains the property of the Supplier. All digital images/videos remain the property of the Supplier at all times.  

The Client’s rights as a statutory consumer are not affected.  

The Client agrees to have the photobooth operational for a minimum of 90% of the time during the hire period, as operations may need to be interrupted for servicing and maintenance of the photo booth.  

The Client is not entitled to a refund of any part of the hire charge where the hire period has ended early due to the photo booth being damaged, lost or stolen during the hire period or any breach in the Terms & Conditions by the Client.  

If we are unable to install the booth on time due to access restrictions the hire period will remain unchanged.  

Unless otherwise agreed in writing prior to the Event, the Client grants the Supplier full right to use any digital images/videos taken at the Event (inside or outside the photo booth) on the Supplier’s website, social media platforms and other marketing material without limitation. The digital images/videos will be discarded by the Supplier after 6 months of the Event unless otherwise agreed in writing by the Client before the Event.     

8. LIABILITY

No liability is accepted by the Supplier for any loss, damage, cost, charge, or expense whether occasioned by negligence or caused in any other way whatsoever and whether arising directly or consequentially by reason of or for or in respect of or in any way in connection with the Service provided unless the loss or damage arises as a result of death or personal injury. The Supplier’s total liability to the Client in respect of any loss, damage or distress arising under or in connection with the Agreement shall in no circumstances exceed the Booking Fee. The Supplier will endeavour to ensure an on-time photo booth hire start time; however, will accept no liability or responsibility for delays in arriving to the venue.  

9. FORCE MAJEURE 

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.  

10. THIRD PARTY RIGHT 

The Contracts (Rights of Third Parties) Act 1999 does not apply to this Agreement.  11. LAW These Terms and Conditions are governed by English Law and are subject to the exclusive jurisdiction of the English Court. 

Part 2

Terms & Conditions (Hire Of LUX Light Up Letters & Numbers)

1. The contract  

The contract is between the client and Party Octopus. It covers the provision of hired items and services as outlined in the quote. The booking is confirmed, and terms and conditions accepted once the client has paid the deposit.

2. Hire Period

Items can be hired for up to 24 hours at the rate shown. If you require items for a longer period, please request a custom quotation.

3. Booking / Payment

To reserve your items, a non-refundable deposit of £50 is required. Your booking is not confirmed until the deposit is received. The remaining balance must be paid no later than 4 weeks before your event. Payment can be made via bank transfer or card. 

4. Failure to Pay

If payment is not made within the specified timescales or as outlined on the invoice, Party Octopus will consider the contract breached. In this case, any payments made will be retained, and the items will be reallocated.

5. Cancellation / Changes

Changes to the time or venue after confirmation will be accommodated where possible but may incur additional delivery charges. Cancellations made within 14 days of the event are non-refundable.

6. Delivery and collection by us

If your venue is unable to accept delivery at the agreed time, we will contact you and wait as long as possible. However, redelivery fees may apply. Delivery charges will depend on the location and distance from our base in Hull. Please contact us for specific details.

7. PAT Testing

All electrical items are PAT tested. Certificates are available upon request.

8. Damage / Breakages

All hired items remain the property of Party Octopus. In the event of damage or breakages, we will notify you with an itemized bill. Payment for damages must be made within 14 days.

9. Liability  

We ensure all our electrical items comply with health and safety regulations and are maintained accordingly. We cannot be held responsible for any damage to property or injury to persons while the items are in your care.

Health and Safety Conditions  

• All items are PAT tested. A copy of our risk assessment is available upon request.
• The LUX letters/numbers must be placed on a solid, level surface.
• Children should not be allowed to play with the letters.
• We recommend maintaining a 1-meter safety area around the letters.
• If the LUX letters/numbers malfunction, please contact Party Octopus. Do not attempt to repair the letters yourself.
• Ensure all extension leads are fully unwound to prevent overheating, which can be a fire hazard.
• The LUX letters/numbers are not weatherproof and should not be used outdoors in wet or windy conditions.
• The LUX letters/numbers should not be moved unless previously arranged with Party Octopus.
• No Sellotape or other sticky tape should be stuck onto the painted surfaces, any damage caused from this will be charged accordingly.